Privacy Policy

Do we disclose your personal information to any body?

South East Queensland Ice Cream Pty Ltd may disclose your personal information in certain circumstances, if required by the law. We hold your privacy to highest regard.

Ensuring your personal information is up to date

South East Queensland Ice Cream Pty Ltd relies upon the personal information we hold about you to efficiently conduct our business of providing delivery, sales and services. For this reason it is extremely important that the information we collect is accurate, complete and up to date.

During the course of our business relationship with you, we may ask you, from time to time to tell us of any changes to your personal information; however, you may wish to contact us at anytime to furnish us with changes to your circumstances.

Is my personal information secure?

The protection of your personal information is a priority for South East Queensland Ice Cream Pty Ltd.
We take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorized access, modification or disclosure.
South East Queensland Ice Cream Pty Ltd employs a number of means to protect your personal information including:

  • Restricted access to personal information
  • We enter into confidentiality agreements with employees, contractors and third party organizations
  • Regular reviewing and testing of our technology in order to improve the levels of security
Can I access the personal information South East Queensland Ice Cream Pty Ltd  holds about me?

You may request access to any of the personal information we hold about you.

In most cases, a summary of personal information such as your name and address details, contact telephone numbers are freely available to you by contacting any one of our branches.

All requests for access to personal information will be handled as quickly as possible and we shall endeavor to process any request for access within 30 days of having received the request. For requests for information which may be held in archives, a fee may be charged to cover the cost of retrieval and the supply of the information to you.

South East Queensland Ice Cream Pty Ltd may be required by law to retain your personal information for a period of time after you have finished a relationship with us. After the required time has passed, we will attend to the destruction or deletion of your personal information.

Anonymity and pseudonyms

You have the option of not identifying yourself or using a pseudonym when dealing with us unless we are required by law or a court/tribunal to deal with individuals who have identified themselves or it is impractical for us to deal with you if you have not identified yourself.

Variation of privacy policy

We may vary the terms of this privacy policy from time to time to take account of new laws and technology, changes to our functions and activities and to make sure it remains appropriate.

If you would like to access the information we hold about you or more information on our privacy policy, please contact us.